Coming Soon: New App to Easily Chat with VA

January 10, 2022

Coming Soon: New App

We’re excited to announce that VA is testing a new way for you to quickly get answers to your health questions. Starting January 12, VA Health Chat will be available to Veterans who receive their health care at your VA facility. Here is what you need to know:

VA Health Chat is easy to access and use. VA Health Chat is available on the VA App Store and the VA Launchpad app beginning January 12 and will be available for download in the Apple App Store and the Google Play Store around January 12. Chat hours are Monday through Friday from 8:00 AM to 4:30 PM Pacific Time.

Ask your health questions to a real person. You are not talking to a robot. Instead, in as little as 60 seconds, VA Health Chat connects you with a VA Health Care Team member who can give medical advice, schedule appointments, refill prescriptions, and more.

VA Health Chat is secure. To chat with a VA Health Care Team member, you will need to use your VA credentials: A My HealtheVet premium account User ID and password, DS Logon, or ID.me. For more information on creating VA credentials, click here.

VA Health Chat is care that fits in with your schedule. We look forward to introducing you to VA Health Chat on January 12. To learn more, visit the VA App Store.

to Easily Chat with VA